How do I apply to become an authorised ELFBAR distributor?

Please fill out the wholesale request form with the necessary details. Our team will reach out to you within 5 business days to discuss next steps. Kindly note that ELFBAR products are supplied only in regions where vaping products are legally permitted. All wholesale partners must ensure full compliance with applicable local laws and regulations.

What is your wholesale pricing?

We offer competitive wholesale prices. Once your application is approved, our sales team will share details with you.

Do you offer wholesale discounts, and what are the minimum order requirements?

Wholesale prices vary by location and order size. Complete the wholesale request form , and we’ll provide full pricing information.

Can I purchase ELFBAR products directly from your website?

We focus on wholesale business. If you'd like to partner with us, just fill out the wholesale request form. For personal use or retailer purchase, please reach out to our official distributors in your area. Need help finding one? Send us your address and we’ll point you in the right direction!

Are there marketing materials or display kits provided?

Marketing materials are distributed through authorised distributors. Retailers should contact their assigned distributor. If they cannot assist, feel free to reach out to us at support@elfbar.com, and we’ll help guide you to the appropriate resources.

How does ELFBAR handle counterfeit risks for wholesalers?

We take counterfeit prevention seriously. If you suspect fake products, click here to verify your device. If it is confirmed as counterfeit, please complete the counterfeit report form. Our team will promptly investigate and provide feedback.

What are the shipping timelines and customs support?

Shipping timelines depend on your location and distributor. For international orders, customs clearance is typically handled by the distributor or shipping partner. Most shipments include tracking numbers. For region‑specific details, please contact your assigned distributor.

What is ELFBAR?

Life is a collection of moments; the ones that spark joy, connect us, and stay with us. Since 2018, ELFBAR has embraced this belief, evolving into a global community of friends who trust us to be there for their daily moment of joy.
Where every flavour has a story, we see beauty in the harmony between taste and time. This inspires our world of flavours and intuitive designs, each crafted to be an enjoyable experience and a seamless part of good times.
Our promise to be RELIABLE extends beyond the product itself. It includes delivering excellence with unwavering standards and building trust that frees the mind and enriches the present. This is the foundation of true EXPERIENCE, turning each moment into one that’s effortless to ENJOY.
As a companion that understands, ELFBAR fits comfortably into shared laughter, quietly into your personal pauses, and deepens the feeling of the present.

What is the minimum age to purchase ELFBAR products?

This product is intended for use only by individuals of legal smoking age as defined by local laws.

How do I check if my ELFBAR is authentic?

Here are ways of distinguishing genuine from counterfeit ELFBAR:
1. Scan the QR code on the package to verify it. Fake websites were made, so please pay attention to the domain name. Our official site is elfbar.com.
2. The holographic laser security thread on the security code of genuine devices reflects light.
3. Please click here to verify your device.

Is vaping harmful to the human body?

Vapes are intended for adult smokers only. They are smoke‑free products that vaporise an e‑liquid containing nicotine and flavours. Nicotine is addictive and not risk‑free, but because e‑cigarettes do not burn tobacco, they may be a better choice for adults than continuing to smoke.

Can vaping cause an allergy？

Our vapes contain Propylene Glycol (PG), Vegetable Glycerin (VG), nicotine, and flavourings. Some people may be sensitive, so please check the packaging for allergen information.

How does age verification work?

ELFBAR doesn’t sell products directly to consumers. Instead, our distributors and retailers handle all sales and are responsible for verifying that customers meet the legal age requirement before purchase. This process may include checking your name, date of birth, and address. Please note that age verification methods may vary depending on your country or region, based on local laws and regulations.

Where is ELFBAR legally available?

ELFBAR products are available in many countries through authorised distributors. Availability depends on local laws and regulations, which may vary by region and change over time. Please check with your local distributor or authority for the most up-to-date information.

Is there a customer support service available?

Yes. You can reach our support team through the official website’s Contact Us page or via email at support@elfbar.com.

Can I travel with ELFBAR on a plane?

Rules vary by airline and airport. Please check local regulations and airline policies before travelling with vape devices.

How should I use my ELFBAR vape?

Getting started is simple: 1. Unpack — Remove from packaging, no setup needed.
2. Inhale to activate — Just draw through the mouthpiece, no buttons required.
3. Vape — Each puff gives smooth vapour and flavour.
4. Check usage — Weak vapour or blinking light means it’s time to recharge or dispose of.
5. Recharge/Dispose — Use a USB‑C charger for rechargeable models; safely discard single-use vapes.
However, features may slightly vary between different product series. For the best experience, please follow the instructions in the included user manual.

How long does an ELFBAR last?

The number of puffs you get from an ELFBAR depends on how often and how long you vape. Our lab tests measure puff count based on one-second draws. If your puff lasts longer, the total count may appear lower. Performance can also be influenced by factors like battery strength, draw resistance, and environmental conditions such as temperature and weather. However, ELFBAR lasts longer than 90% of the single-use vape pods in the market.

How to dispose of used devices responsibly?

ELFBAR is committed to sustainability and offers guidance on proper disposal: GreenAwareness Programme: ELFBAR partners with recycling organisations like Recover in the UK to safely handle used devices and lithium batteries. Recycling Bins: In some regions, ELFBAR has launched pilot programmes with retailers to place dedicated recycling bins for used vapes. Battery Safety: ELFBAR devices contain lithium batteries, which must be disposed of at hazardous waste collection sites or battery recycling points — not in regular trash. Modular Design: Newer models like the ELFBAR 600V2 feature non-soldered components, making battery separation easier for recycling. Always check with your local recycling centre or retailer for available vape disposal options in your area. For further information or media enquiries on our recycling commitment, please contact pr@elfbar.com. Thank you once again for your commitment to keeping our environment clean and sustainable.

Is there diacetyl in ELFBAR?

No worries — our products do not contain diacetyl. Every ELFBAR device goes through strict quality checks to make sure it meets safety standards.

What are the main ingredients of e-liquid?

Our e‑liquid is made with Propylene Glycol (PG) and Vegetable Glycerin (VG), both food‑grade or pharmaceutical‑grade. We also use a mix of natural and artificial flavours, plus nicotine. Heads‑up: If you have allergies to fruits, nuts, or gluten, we recommend avoiding vapes, as some flavourings could cause a reaction.

What should I do if the device tastes burnt?

A burnt taste usually means the e‑liquid is low or the coil is overheated. Replace the device or the pod if it continues.

What should I do if the device leaks?

Wipe the device clean and avoid storing it in hot or pressurised environments. If leakage continues, please contact us at support@elfbar.com for after‑sales service.

Why isn’t my EW9000 pod working even though it’s charged?

Please ensure that the pod is properly connected. If it still doesn’t work, try a new pod or contact us at support@elfbar.com.

Is the AF5000 able to last up to 5,000 puffs?

The AF5000 offers up to 5000 puffs. This data is based on laboratory testing, with each puff lasting one second. Please note that the actual puff count may vary depending on individual usage habits.

Why isn’t my ELFBAR 600 making any vapour?

If your ELFBAR 600 isn’t producing vapour, it usually means the e‑liquid is finished or the coil has reached the end of its life. Please also make sure the pod is correctly inserted. If the issue continues, try replacing a new pod or device. For after‑sales service, please contact us at support@elfbar.com.

Why did my ELFBAR 600 leak in my pocket?

Leakage in ELFBAR 600 can occur if the device is exposed to high temperatures, squeezed, or stored improperly. We recommend keeping your ELFBAR 600 upright and away from heat to minimise this risk.

What should I do if my BC10000 isn’t hitting, even though it’s verified?

If your BC10000 isn’t producing vapour, it may mean the device is empty or the coil has reached the end of its life. Please check the e‑liquid level on the display. If it’s still not working, you can contact us at support@elfbar.com for assistance.

Is the ELFBAR BC10000 a rechargeable or refillable device?

The ELFBAR BC10000 is a single-use vape. It can be recharged if the battery is depleted but still contains e-liquid. Once the e-liquid is exhausted, the device should be disposed of.

How do I activate ELFBAR 600？

If you bought it in Germany or Austria, ELEBAR 600 includes a child lock feature to ensure safety. To activate your vape, please take three quick puffs. It may require a few additional attempts if it doesn't activate immediately.

How do I use the ELFX PRO?

Follow these simple steps to get started:
1. Remove the pod — Take the pod out of the device.
2. Fill with e‑liquid — Add your preferred e‑liquid into the pod.
3. Insert the pod — Place the pod back into the device and wait for five minutes. This allows the e‑liquid to soak into the coil (known as priming) to prevent dry hits.
4. Adjust settings — Customise the device to your preferred vaping style.
5. Inhale to vape – Simply draw through the mouthpiece to enjoy smooth vapour.
For more detailed instructions, please refer to the ELFX PRO user manual or contact our support team through the Contact Us form.

Where is the charge port of EW9000?

The charging port of EW9000 is at the bottom of the charging device.

Can I refill the e-liquid in an ELFBAR Ice King?

The ELFBAR Ice King is a pre-filled single-use vape device. It does not have a built-in refill option and is not recommended for refilling.

How can I download the EW16000 animation?

Please fill out the form on our Contact Us page. A customer service specialist will reach out with instructions.

My RAYA D3 Pro flavour is finished. Can I refill it?

ELFBAR RAYA D3 Pro is a single-use model that can not be refilled.